Inspiration4: SpaceX + CX
Human-centered approach as the new aerospace frontier.
Three days in orbit.
Five hundred and eighty-five Km away from the earth.
These are some numbers of the Inspiration4 mission, the pioneering project by Space X.
Inside Crew Dragon Resilience, for three days, 4 record-breaking civilians.
SpaceX is known to be a future-facing and game-changer company.
And this time it was no less.
Crew Dragon Resilience was in orbit, 100 km away from the International Space Station.
The liftoff took place on 16th September, around 00:02 UTC, from the historic platform 39A of the Kennedy Space Center, the same from which the mission to the Moon departed.
Inspiration4 wants to be the opening words of orbital space tourism, a trait of the larger visionary SpaceX project: Starship.
Inspiration4 takes home 5 records in aerospace history.
- First space mission entirely piloted by civilians.
- 585 Km of distance from the earth, the widest track since 1999.
- The spacecraft was equipped with the biggest continuous window ever flown in space; a glass dome that will allow the crew to observe the Earth at full glance.
- Among the crew, 29-year-old Hayley Arceneaux, who in addition to being the youngest American woman ever to be in space, is also the first person with prosthetics to experience zero gravity.
- First space mission to be flown by an African American woman, Dr. Sian Proctor.
The Crew: representing mankind best qualities
In orbit for three days, a crew of four civilians, each representing one human quality: Generosity, represented by Christopher Sembroski, Leadership by Jaded Isaacman, Harley Arceneux represent Hope and Sian Proctor represent Prosperity.
First space mission experienced by civilians: paving the way for a brand new spaceflight UX.
Space travels were a professional astronauts’ prerogative, now, Inspiration4 put out a new perspective on space accessibility.
Looking towards the company mission of making human being a multi-planetary species, with this flight they aim to review UX (User Experience) of civilians during spaces flights. Along with that, many questions arise spontaneously.
How will we keep psychological and physiological states under control?
Will a few months of preparation be enough to face the pitfalls of space missions, for which the astronauts have been preparing for years while remaining subjected to them?
Is clear that UX/CX is becoming increasingly relevant within the aerospace industry, with companies taking huge efforts to always innovate and research in this field.
KREIN trusts on research as a catalyst for progress and growth, and that’s why we started a new research project.
Irene Acanfora, our UX and Product Designer, is working on a degree thesis supervised by Francesca Parotti, PhD, which is based on scientific evidence regarding the psychological and physiological state of astronauts in orbit, is patenting an innovative device capable of detecting physiological reactions attributable to changes in the psychophysical state of astronauts, through EEG (Electroencephalography) and HRV (Heart Rate Variability) sensors.
Through the data set detected by the sensory, the device will provide sensory inputs in response, capable of dampening stress reactions. If you want to reserve a seat among the innovation racers and take your company CX on a competitive level, get in contact with us for a free consultation.
We love helping B2B companies, large and small, meet and exceed their goals by sticking to their values. Our way-of-operate aims to hone incremental improvements in all the phases of the marketing lifecycle.
...Because our clients are more than just clients!